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Commonwealth of Massachusetts

State government provides public services

Administrative Assistant 2 - Stem

Administrative SupportConfirmed live in the last 24 hours
Full-timeMiddleton, MA, USA$2.4k - $3.4k /bi-wk

About the Job

Requirements

  • Applicants must have at least three years of full-time or equivalent part-time experience in office management, office administration, business administration, or business management, including duties in one or more of purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration, or program management, or an equivalent combination of experience and the stated educational substitutions.
  • An associate's or higher degree in business administration, business management, or public administration may substitute for up to two years of required experience.
  • An associate's or higher degree in a major other than business administration, business management, or public administration may substitute for up to one year of required experience; education toward a degree is prorated, and educational substitutions are limited to two years of required experience.
  • All candidates must have legal authorization to work in the United States.
  • Candidates must successfully complete and pass review of a background check, including CORI and SORI.
  • Applicants must submit a cover letter describing their qualifications and suitability for the role, and a resume or CV.

Responsibilities

  • Support the Education Director and Assistant Directors with administrative duties as requested.
  • Organize enrollment-pipeline activities and assist with information-session preparation, scheduling, and student enrollment.
  • Receive inmate request forms and respond to enrollment and scheduling inquiries.
  • Track student records, ensure their accuracy and completeness, and promptly update them for course completions, transfers, and releases.
  • Audit student records regularly to identify discrepancies and locate and retrieve missing documents.
  • Consult with students, educational staff, and correctional-facility staff to resolve record-related issues and discrepancies.
  • Request and process transcripts and other educational records from external institutions.
  • Securely store and organize physical and digital records in compliance with applicable college, sheriff's department, and departmental regulations.
  • Follow student-record policies, including FERPA and correctional-facility regulations, and maintain confidentiality by limiting records access to authorized personnel.
  • Follow college and sheriff's department protocols to keep records-management activities secure, safe, and compliant.
  • Identify and implement improvements to records-management processes and procedures to increase efficiency and accuracy in correctional education.
  • Train program staff on records-management policies and procedures and provide ongoing support for compliance.
  • Use data-management systems and other software and tools to enter, maintain, and manage student data accurately.
  • Enter qualitative and quantitative program data into college and vendor databases and prepare reports as requested.
  • Monitor student attendance, track poor attendance, and provide weekly reports.
  • Support Learning Specialists and Education and Career Advisors with attendance records, education-orientation preparation, and scheduling.
  • Print and distribute daily student rosters to Learning Specialists and Education and Career Advisors.
  • Maintain an up-to-date digital repository of program documents accessible to the college and sheriff's department team.
  • Prepare guidance documents for program processes and procedures, and review documents for completeness, content, and regulatory and legal compliance.
  • Help coordinate recognition ceremonies by identifying recipients, preparing certificates, and uploading certificates into the database.
  • Monitor expenditures to ensure services are delivered according to the approved budget and funds are spent within the fiscal year and in compliance with the organizational budget.
  • Identify and maintain office inventory and supply needs.
  • Identify vendors, prepare requisitions, and place orders for materials and services in accordance with procurement policies.
  • Maintain records of goods ordered and received.
  • Verify payment records and review invoices for accuracy, allowability, reasonableness, and proper allocation.
  • Assist with the hiring process in accordance with college hiring requirements, policies, and procedures.
  • Track employee time-off schedules and requests.
  • Perform other duties as assigned to support program operations.

Desired Qualifications

  • A bachelor's degree.
  • Proficiency with Microsoft Office Suite.
  • Experience with budgeting and accounting.
  • Bilingual Spanish and English language skills.
  • Experience working with and supporting a culturally diverse population.
  • Experience in a higher-education environment.

About the Company

Commonwealth of Massachusetts

State government provides public services

The Commonwealth of Massachusetts runs state government operations to deliver public services and enforce laws for residents and communities. It provides programs and services through agencies and online portals, and residents interact by applying for benefits, renewing licenses, paying fees, or accessing records. Unlike private companies, it is funded by public funds and guided by policy, accountability, and transparency to serve all residents rather than shareholders. Its goal is to improve people’s lives by implementing legislative actions and delivering reliable, efficient public services.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1788

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